Make honest feedback part of the routine.
Plan personalized requests after completed visits, with gentle reminders and customer preferences built into the workflow.
Build a sample campaign ↗TRUST STARTS WITH PEOPLEA reputation people trust.
A reputation people trust.
A business they choose.
More reviews. Thoughtful responses. Customers who feel heard. Bring your reputation together in one simple workspace.
No signup needed for the demo · Sample data only
Your reputation overview
All locations · Last 30 days · Illustrative data
NS
Average rating4.8 ★Across all locations
New reviews32Last 30 days
Response coverage96%Reviews responded to
Needs attention3Assigned to your team
Review activity12-week view
Week 1Week 6Week 12
Your next steps
Responses to approve2
Customer follow-ups1
Overdue actions0
Recent feedbackReview inbox
Jamie L. · Downtown★★★★★Draft ready
Alex M. · Riverside★★★★★Responded
Earn trustHelp people choose youBuild lasting relationships
Built for businesses people choose locally.
Pet careHome servicesProfessional servicesMulti-location teams
Make a stronger first impressionYour service earns trust.
Your service earns trust.
Your online reputation
should show it.
When reviews go unanswered and follow-ups get forgotten, the experience you deliver can be harder to see. Reputation Runner brings the next steps into focus.
Give every review a thoughtful reply.
Keep feedback organized, personalize a prepared response, and approve it with a clear view of what needs attention.
Try the review inbox ↗Turn a concern into a clear next step.
Assign an owner, track progress, and keep unresolved customer issues visible across your team.
Explore customer follow-up ↗Let good experiences speak for you.
Turn a sample review into a branded graphic, ready to download and explore.
Try review marketing ↗
BE THE BUSINESS THEY FEEL GOOD ABOUT CHOOSINGBefore they call,
Before they call,
they’re looking
for confidence.
Your reviews tell the story of how you treat people. Your responses show that you’re listening.
Reputation Runner is being built to help you tell that story consistently—with honest feedback, thoughtful replies, and clear next steps when someone needs help.
Explore the platform ↗An organized inbox. A confident response.Spend less time
Spend less time
wondering what
to say next.
The planned platform combines AI-assisted drafts with human approval, so your team stays in control of the final word.
- See reviews that need a response
- Edit drafts to sound like your business
- Move customer concerns into follow-up
REVIEW INBOXSample workflow
JL
Jamie L.
★★★★★Northside · Downtown
“The team made our first visit so easy. Friendly people and a really welcoming experience.”
YOUR RESPONSE DRAFT
Thank you, Jamie! We’re glad your first visit felt easy and welcoming. We look forward to seeing you again.
Ready for your reviewEdit & approve →
Illustrative customer feedback · No live review connection
Go beyond the screenshotsDon’t just read about it.
Don’t just read about it.
Take it for a spin.
Try the day-to-day actions your team will use. See the demo dashboard update as you work.
1
Approve a response
Personalize a sample reply and update response coverage.
Open review inbox ↗2Create a campaign
Choose a channel, set timing, and preview a sample message.
Build a draft ↗3Resolve a follow-up
Move a sample concern from open to resolved.
Try the task board ↗4Share a good experience
Turn a fictional review into a branded sample graphic you can download.
Try review marketing ↗No signup or payment required. Demo changes stay in your browser. Nothing is sent or published.
A MORE CONNECTED REPUTATION WORKSPACEBeyond reviews.
Beyond reviews.
Closer to your customers.
Explore listing accuracy, customer conversations, social planning, and feedback themes alongside your reviews and follow-ups.
Explore more toolsTHE PEOPLE BEHIND THE REVIEWSEvery review begins
Every review begins
with a person.
A warm welcome. A thoughtful reply. A reason to come back. Build your reputation around the moments that matter.
Choose your level of supportYou look after
You look after
your customers.
Let us help with the rest.
You shouldn’t have to squeeze every review and follow-up into the end of your day. Our planned managed service adds hands-on support, with your team in control of approvals.
Explore managed service ↗
01
Set up for your business
Campaign configuration, brand voice, and a clear approval process.
02
Keep the work moving
Monitoring, response preparation, and concerns escalated to your team.
03
See what’s been done
Regular reporting of activity, progress, and outstanding actions.
Final service coverage and turnaround will be agreed before enrollment.
Find your fitStart with what you need.
Start with what you need.
Grow from there.
Proposed launch pricing for a single location or a growing group.
Runner Core
A consistent review routine
$79 / month
Per location · Proposed USD pricing
- Review request automation
- Review inbox & response drafts
- Review widgets & reporting
Runner Plus
More visibility. Clearer follow-through.
$129 / month
Per location · Proposed USD pricing
- Everything in Core
- Customer issue tracking
- Branded review content
Runner Managed
Hands-on help, clearly scoped
From $299 / month
Per location · Proposed USD pricing
- Everything in Plus
- Setup & response preparation
- Monitoring & monthly review
Plans are not yet available for purchase. Final features, messaging allowances, service volumes, and terms will be confirmed before enrollment.
About the productReputation management.
Reputation management.
Your questions, answered.
What is Reputation Runner?
Reputation Runner is a reputation-management product in development for local service businesses and multi-location companies. The planned platform brings review requests, response drafts, customer follow-up, and reporting together.
What can I try today?
You can explore a working browser-based demo with sample reviews. Edit and approve a sample response, create a campaign draft, assign follow-ups, and compare locations. Demo edits stay in your browser; no messages are sent or reviews published.
Does Reputation Runner offer managed service?
A managed service is planned for campaign setup, monitoring, response preparation, escalation, and reporting. Final service coverage, pricing, and availability will be confirmed before enrollment.
Which review sites and business tools are connected?
No live review platforms or business tools are connected to the public demo. Supported integrations will be confirmed before the live product launches.
YOUR REPUTATION. YOUR NEXT MOVE.See what a clearer
See what a clearer
reputation workflow
could look like.
Start with the interactive demo. Find the tools and support that fit your business.