Authentic feedback.
Customer reviews should reflect real experiences. Review invitations should use neutral eligibility rules rather than only asking satisfied customers.
About Reputation RunnerGreat service deserves
Great service deserves
great follow-through.
We’re rebuilding Reputation Runner to help service businesses manage the moments that shape customer trust—clearly, consistently, and with a human touch.
New platform in development · Explore with sample data
What we’re building towardA reputation workflow
A reputation workflow
people can actually use.
The next chapter of Reputation Runner brings requests, responses, and customer follow-up into a focused product.
Human judgment.
Automation can help teams keep up. Your people should still control sensitive responses and the decisions that affect customer relationships.
Visible follow-through.
A concern needs more than a chart. Clear ownership and progress tracking help teams see what still needs attention.
Built for service businessesLocal relationships.
Local relationships.
A lasting impression.
Whether you operate one location or oversee a growing group, the experience customers have—and how you respond—shapes your reputation.
Reputation Runner is a standalone brand focused on practical reputation management, with planned software and managed-service options.
Find your level of support ↗
Product conceptLocation overview
Downtown2 sample reviews
4.0 ★2 pendingRiverside2 sample reviews
4.5 ★1 pendingWestside2 sample reviews
5.0 ★1 pendingOne view of the work across your locations.
Illustrative data · Live connections are not enabled
Meet the next chapter
of Reputation Runner.
Explore the working demo and see the direction of the product.